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Include /webhook path prefix if required by your n8n instance
UNUS London — Internal System — Classification: Confidential  |  Document ID: UL-UI-OC-MFG-001 v4.0.0  |  ISO 9001:2015 | ITIL 4 | PECR Reg 6
UNUS London / Outreach Command / ISO 9001
Overview
ISO 9001:2015 PUWER 1998
Not Connected
Dashboard

ISO 9001 Command Centre

Manufacturing campaign operations — Quality Managers and ISO Management Representatives. Certification protection angle. Cold outreach and nurture sequence management with state machine audit trail. Audience: Quality Managers · Plant Managers.

Active Standards
ISO 9001:2015 ISO/IEC 27001:2022 ITIL 4 Service Ops PECR Reg 6 GDPR Art. 6(1)(f)
Total Prospects
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All States
Active Enrollments
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In Sequence
Conversions
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Trial + Bespoke
Emails Sent
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Total Delivered
Open Rate
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All Sequences
Disqualified
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Opted Out / Bounced
Conversion Pipeline
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Recent Activity
System Ready
Outreach Command v3.0.0 initialised
Live SystemOC-ITSM-001
Sequence Snapshot
Cold Outreach — 3 Emails (A / B / C)
Open Rate—
Reply Rate—
Day 1 → Day 4 → Day 10 cadence
Nurture Sequence — 5 Emails (1–5)
Open Rate—
Trial Conversion—
Days 0, 1, 2, 3, 5 post opt-in
CRM

Prospect Register

Live data from Supabase oc_prospect. PECR Reg 6 Legitimate Interests basis.

ProspectCompanyFunnelStateTierEnrolledActions
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Operations

Enroll Prospect

Submits to the n8n enrollment webhook. n8n handles database insert, sequence assignment and first email dispatch.

ⓘEnrollment triggers the live n8n workflow at /oc/enroll. PECR Reg 6 Legitimate Interests — B2B corporate email only.
Contact Details
B2B corporate email only. No personal addresses.

Sequence Configuration
Locked — this is the ISO 9001 Command Centre.
Cold Outreach Sequence
Day 1Email A — Question Bank
Day 4Email B — ELP Audit Data
Day 10Email C — Switching Cost Closer
Nurture Sequence
Day 0PDF Delivery
Day 1Audit Failure Case Study
Day 2System Reveal — 6 Modules
Day 3Objection Removal
Day 57-Day Trial Offer — £97/mo
Operations

Sequence Queue

Live active enrollment queue from Supabase. Ordered by next send urgency.

ProspectSequenceNext EmailDueStateUrgency
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Analytics

Email Performance

Live metrics from oc_email_send. Opens, clicks and replies tracked per template.

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Analytics

Conversion Funnel

Live state distribution from Supabase. ITIL 4 state machine — 18-state prospect lifecycle.

State Distribution
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Segment Performance
SegmentTotalActiveConv.
Revenue Benchmarks
Trial Subscription£97/mo
Bespoke Build (min)£13,397
Bespoke Build (max)£32,347
Avg. Switching Cost£78k–130k
Governance

Immutable Audit Log

Live data from oc_state_transition. ISO/IEC 27001:2022 A.12.4 compliant. Append-only.

✓Audit log reading live from Supabase. Records are append-only — no modification permitted per ITIL 4 Change Management.
TimestampProspectFrom StateTo StateTriggerOperator
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Configuration

System Settings

Supabase and n8n connection credentials. Stored in browser localStorage only.

Not Connected
Configure credentials below to connect to your live Supabase database and n8n workflows.
Supabase Configuration
The anon/public key from your Supabase project API settings. Safe to use in browser clients.
n8n Webhook Configuration
Must include the /webhook path segment — e.g. https://n8n-shach.unusailabs.com/webhook. Endpoints /oc/enroll, /neverbounce-check etc. are appended automatically.
Active Endpoints
POST/oc/enroll
POST/oc/unsubscribe
POST/oc/download

NeverBounce Email Verification
Found in your NeverBounce dashboard under API Keys. Used only during CSV import for email verification.

Auto-Refresh
Auto-refresh interval
Fetches all data from Supabase on interval
Operations

Import CSV

Upload a Sales Navigator export. Verified emails are sent to the n8n Step 1 Import Webhook, which inserts them into outreach_prospects as unverified. Step 3 (ZeroBounce) picks them up within 6 hours. Step 4 (Sequence Engine) sends Email A the next Mon–Fri morning at 08:00.

ⓘPECR Reg 6 compliance check runs automatically — personal email addresses (Gmail, Hotmail, Yahoo, Outlook.com) are rejected before NeverBounce verification.
Drop your Sales Navigator CSV here
or click to browse  —  .csv files only